Hi, I’ve HP Compaq nx6125 notebook running Windows Vista. It has a broadcom bluetooth device. I keep getting “Bluetooth Peripheral Device” driver installation notice. I have not any driver CD for my Bluetooth device. What to do?
- Mandarik

You can get latest drivers for your model of laptop from HP’s site:
http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=471756&lang=en&cc=us&prodTypeId=321957&prodSeriesId=471753&taskId=135

Also, you may try drivers from the Broadcom’s website: http://www.broadcom.com/products/Bluetooth/Bluetooth-RF-Silicon-and-Software-Solutions

I need a command to stop and start print spooler on Windows Vista.
- Anthony

Command to stop ‘Print Spooler’:
    net stop "print spooler"

Command to start ‘Print Spooler’:
    net start "print spooler"

Command to restart ‘Print Spooler’:
    net stop "print spooler" & net start "print spooler"

1. Open your favorite web browser.
2. Go to the website that you want to add to the Start menu.
3. In the address bar click and hold the favicon (the small icon just to the left of the URL).
4. Drag the icon to your Start button and it will start showing up in your Start menu.

I want to add a bulleted list in Microsoft Word. Could you please guide me how I can do the same?

- April

1. Start Word, and then open your document.
2. Select the list items to which you want to add bullets or numbering.
3. On the Format menu, click Bullets and Numbering, and then click the Bulleted tab.
4. Click the bulleted list format that you want, and then click OK.

The bulleted format is added to the list items.

I wish to change the icon of my recycle bin. How can I do it in Windows XP?
- Meet

1. Open the Control Panel.
2. Double-click on Display.
3. In the Display Properties window click the Desktop tab.
4. Click the Customize Desktop button.
5. In the Desktop Items window select either the “Recycle Bin (full)” or “Recycle Bin (empty)” folder and click the Change Icon button.

When I try to open GMail, I get the error ‘The page cannot be displayed’. The URL in the browser changes from http://www.gmail.com to http:///?%20www.gmail.com. I am using IE 6 on Windows XP.
- Irene

This seems to be a issue of some malware/ virus.

1. Take a look in C:\Windows\System32\Drivers\Etc\Hosts. (You can open the file in Notepad).
2. If there is any line referring to any site, then delete it. By default, the file has one line which looks like ‘127.0.0.1 Localhost’.
3. You should also update your anti-virus software. If you don’t have one, I will recommend using AVG Free.
4. I will also recommend installing Microsoft Defender and Spybot S&D.

I have a computer running Windows XP Professional. When I boot my computer, I see the Windows logo at the boot up. After a while the screen goes blank and nothing happens. Everything works fine when using I use the ‘Safe Mode’.
- Paes

From the description of your problem and given that the display works fine in Safe Mode, it seems to be an issue with the set of video drivers. Boot into ’safe mode’ and change the driver to a generic VGA driver. Once you are able to boot the machine properly, try to install the proper video drivers. If you updated the drivers recently you might want to rollback them as they may be the primary culprit of the problem.

I installed Windows XP Professional some time back on my PC. I became the administrator, and also made another user in it. I have forgot the password of my administrator account. I did not make a password recovery disc at that time. I did not even type a hint for the password. I cannot afford to uninstall or format my drive.
- Rajat

There is a utility at http://home.eunet.no/~pnordahl/ntpasswd/bootdisk.html which allows you to reset the Windows XP/ Windows Vista password to whatever you choose.

Just follow the detailed instructions given there. I have used this several times and have always had success.

I need to wipe my whole hard drive clean as can be. My whole system is corrupted and I need to start over from scratch.
- Isabelle

1. Boot your computer from the Windows CD.
2. When the system boots from the CD, and you attempt to install Windows, you can format the drive partition(s) before installing Windows.

Does Skype allow you to talk on webcam with others?
- Axel

Yes, Skype supports video calls/ chats. You can start a video call by clicking on the video button of the contact in your contact list or by choosing “Start video” during a call. You can switch video on and off during the call, by clicking the option on the call tab. Ensure you have enabled Video in Tools > Options > Video Settings > Enable.